What Operon saves, in dollars
Six inputs, no email gate, no sales call. The model is deliberately conservative, and we show you every assumption behind it.
Your operation
Six inputs. Everything else is modeled from deployment data across 4,100+ locations.
Receptionists, schedulers, dispatchers, and after-hours answering staff.
Base pay plus payroll tax, benefits, software, and supervision. Typically 1.3x base.
Across all locations and all channels that ring a phone.
Industry median for local service businesses sits between 27% and 41%.
First-transaction value, not lifetime value. Keeps the model conservative.
How often a properly handled inbound call turns into booked work.
- Front-office payroll today10 seats at $60,000 loaded
- $50,000
- Payroll Operon absorbs85% displacement, escalation staff retained
- + $42,500
- Margin on recovered work219 extra jobs from 1,350 missed calls, at 45% margin
- + $51,151
- Operon platform + usage$1,200 base + 4,500 calls at $0.42
- − $3,090
- Net monthly
- $90,561
We rebuild this from your actual call logs and payroll during the demo. No spreadsheet homework. See pricing
Every number behind the model
A calculator you cannot audit is a brochure. Here is exactly what we assume and why.
Operon absorbs answering, qualifying, booking, confirming, rescheduling, and follow-up. We assume you keep roughly 15% of the team for escalation, complaints, and in-person work. Deployments that fully eliminate the function do better than this model shows.
The rest are repeat dials from the same person, spam, wrong numbers, and existing customers with a question. We strip all of it out before counting a single dollar, which is the step most vendor calculators skip.
Operon answers 99.4% of inbound calls across 4,100 locations. We discount to 92% to account for callers who hang up inside the first ring.
Recovered work is counted at a 45% gross margin so it sits on the same footing as the payroll dollars next to it. We also use first-transaction value rather than lifetime value, and your existing close rate rather than the higher one operators usually reach.
$1,200 platform base plus $0.42 per handled call. No implementation fee, no per-seat pricing, and no charge for integrations we build for you.
The real number is larger than this
We excluded every effect that is real but harder to defend in a first conversation. If your CFO wants to add them back, all of these are measurable in your own data within ninety days.
- Recruiting and onboarding cost, roughly $4,800 per front-office hire
- Productivity loss during the eleven-week ramp for every new hire
- Higher average ticket from consistently offered maintenance plans
- No-show reduction, median 19% down to 6%
- Dormant customer revenue recovered by the Revenue Agent
- Marketing efficiency once paid leads stop hitting voicemail
Because gating a calculator behind a form is a way to collect leads, not a way to help you make a decision. If the number is good you will call us. If it is not, a form would not have changed that.
It is the median across our multi-location customers after ninety days. Some go further and some go less far, usually depending on how much of their front office does in-person work that has nothing to do with the phone.
Several things that would make the number larger. Reduced turnover and recruiting cost, higher average ticket from consistent upsell offers, reduced no-shows, and revenue recovered from dormant customers by the Revenue Agent. We left all of it out on purpose.
Because a revenue number sitting next to a payroll number is not an honest comparison. Payroll is a real dollar leaving the business, and top-line revenue is not the same thing. We apply a 45% gross margin so both sides of the calculation mean the same thing.
Yes, and we prefer to. On the demo call we pull your real call logs and payroll and rebuild this model with your numbers. It takes about twenty minutes and there is no spreadsheet homework for you.