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Operon AI
Legal

Subprocessors

Last updated July 1, 2026

These are the third parties that process customer data on our behalf. We give 30 days notice before adding or replacing any of them, and customers can subscribe to that notice at legal@operon.ai.

Infrastructure

Compute, storage, and networking for the platform.

  • Amazon Web Services · hosting and storage · United States, European Union
  • Cloudflare · edge network, DDoS protection, and DNS · global edge, no persistent storage
  • Neon · managed Postgres · United States, European Union

Model and speech providers

All model traffic runs under zero-retention agreements. No provider on this list retains prompts or completions, and none may use customer data for training.

  • Anthropic · language model inference · United States
  • Deepgram · speech recognition · United States
  • ElevenLabs · speech synthesis · United States, European Union

Telephony and messaging

Carriage of voice and message traffic on behalf of customers.

  • Twilio · voice and SMS carriage · United States, European Union
  • Telnyx · voice carriage and failover · United States
  • Meta Platforms · WhatsApp, Messenger, and Instagram business messaging · United States

Operations

Internal tooling that may incidentally process customer contact information.

  • Stripe · billing and payment processing · United States
  • Zendesk · customer support ticketing · United States
  • Datadog · application monitoring, with PII scrubbing enabled · United States, European Union

Regional restriction

Customers on EU data residency are served only by the subprocessor regions listed as European Union above. Where a subprocessor cannot meet that requirement, it is excluded from the EU processing path entirely rather than granted an exception.